Customer Service

You are always very welcome to contact us, if you have questions or need help, to shop at Dalille. We are also happy to help if you want to know more about your order, delivery status or similar πŸš€

You can also try looking at our Questions & Answers page before contacting us. It could be that we have answered a similar question before! πŸ˜„


You will find our customer service chat in the bottom right corner, on all pages, on Dalille - the icon represents a speech bubble and you will get in direct contact with us.

Weekday Opening hours
Monday 09.00 - 23.00
Tuesday 09.00 - 23.00
Wednesday 09.00 - 23.00
Thursday 09.00 - 23.00
Friday 09.00 - 23.00
Saturday 12.00 - 23.00
Sunday 12.00 - 23.00

Messages sent to us outside the above opening hours will only be answered when we get online on the chat again. You can possibly send us your question by e-mail so that we can get back to you more easily πŸ“§


You can contact customer service by e-mail to . We usually respond to inquiries by e-mail within 24 hours - also on weekends.

Contact form

The contact form corresponds to an e-mail, so the same response times apply.