Privacy policy

By using dalille.dk, dalille.se, and dalille.com, you agree that we process your personal data in accordance with this privacy policy. At Dalille, we value your privacy and are committed to protecting your personal data in a secure and responsible manner.

Personal Data

Personal data refers to information that can identify an individual, including but not limited to name, age, gender, address, email, and other contact details.

Collection and Processing of Personal Data

You can visit our website without providing personal information. To offer you our services, such as creating a customer account, subscribing to our newsletter, or delivering products, we collect certain personal data, including purchase history.

We only collect the information necessary to provide the desired services and improve our systems. We do not record payment details such as credit card numbers or bank account numbers.

Legal Basis for Processing Personal Data

We process your personal data to fulfill a contract, a legal obligation, or to improve our services. Processing may also occur based on your consent, for example, by accepting cookies or marketing communications.

Disclosure of Personal Data

Your personal data is only shared with:

  • Internal departments within Dalille ApS.
  • Trusted third parties who provide goods or services on our behalf.
  • Business partners who manage your user account.
  • Suppliers and partners who act on our behalf.

We only disclose information to others if necessary to comply with applicable laws, or if there is suspicion of abuse or fraud.

Access to and Correction of Your Information

You can change your account information at any time by logging into your account. If you do not have an account or need assistance, you can contact us via chat or email.

To view the information we have about you or to request a copy, please send an email to kundeservice@dalille.dk.

Your Rights

You have the right to have your personal data corrected, deleted, or restricted if you believe the information is inaccurate or misleading. You may also object to the processing of your information.

If we process your information based on consent, you have the right to withdraw that consent. Withdrawal of consent does not affect the legality of the processing before the withdrawal.

You have the right to complain to the Danish Data Protection Authority if you believe we are in violation of applicable laws. However, we encourage you to contact us first to find a solution. Please contact us at kundeservice@dalille.dk.

Cookies

Dalille uses cookies to enhance your user experience. For more information about our use of cookies, please see our cookie policy.

Storage of Personal Data

We retain your personal data as long as necessary to fulfill the purposes for which it was collected, including in connection with product purchases or legal retention requirements.

Changes to the Privacy Policy

We are committed to continuously updating and complying with applicable data protection laws. Any changes to our privacy policy will be published on our website.

If you have any questions or comments about our data policy, please feel free to contact us via customer service chat.

 

The latest revision of this policy was made on September 1, 2024.